Help Center and Faqs

These are the most frequently asked questions about our platform.
If you have any other questions, you will find a contact form at the end of this page, we will be happy to help you!


Registration and Access

How do I register?
It is very simple. All you have to do is go to the Create ProfilePlease fill in the required fields and accept the privacy policy.
You will then receive a confirmation email to activate your account.
If you do not receive it, please write to us at info@sugardaddygayclub.com.

How do I log in?
At the top of the web site you will find the button Access.
From there you can log in with your username and password or your email and password.

What do I do if I forgot my password?
On the login page select Password recovery.
Enter your email and you will receive a link to create a new password.


Profile and Configuration

How do I change my email address?
From the ConfigurationIf you do not have a new e-mail address, delete the old one and enter the new one.
The system will ask for confirmation at your previous address.

How do I change my username?
In the tab Profile you will find the button Editwhere you can modify your name and other data.

How do I upload photos?
You can add a profile picture from your account. Profiles without a photo are automatically deleted.
In the tab Multimedia you will be able to upload more photos, videos or music.

Why can't I upload photos?
They may be too heavy or have an incompatible format.
We recommend you to reduce the size or try another image.

Which photos are not allowed?

  • Group photos or photos including minors are not accepted.
  • Images that are violent, sexually explicit, discriminatory or invade the privacy of others are prohibited.

LGBT+ Community

Is the platform only for straight men?
No. Sugar Daddy Gay Club is a community open and inclusive for gay men, lesbian women, bisexual, transgender and queer persons.
Here you will find a safe space for any orientation or identity.

Can I register as a Sugar Momma or Sugar Girl?
Yes! In addition to sugar daddies and sugar babies, we welcome sugar mommas and sugar girlsThe program guarantees a diverse space for the entire collective.

Are there filters according to sexual orientation or gender?
Yes, our platform allows you to filter by gender, identity and preferences to find authentic and compatible connections.

How is inclusion ensured?
We do not tolerate discrimination and hate speech. If you detect offensive behavior towards the LGBT+ community, report it and we will take immediate action.


Memberships and Payments

What memberships are there?

  • Bronze (monthly)
  • Silver (quarterly)
  • Gold (annual)
    Sugar Babies and Sugar Girls feature free membership to chat.

How do I cancel my subscription?
In the tab Subscriptionselect cancel.
You will continue to have access until the end of the contracted period.

What payment methods are available?
We accept credit, debit and prepaid cards. Also Apple Pay, Google Pay and Link.


Safety and Moderation

What do I do if I want to block someone?
Inside the chat, click on the three dots and select Block user.
That person will no longer be able to send you messages.

How do I report a profile or behavior?
Each profile has a Report.
You can also write to us at reports@sugardaddygayclub.com.

What measures do you take against fake profiles?
We have manual and automatic verification.
If we detect suspicious behavior, we ask for additional verification (video call or photo).

Are online-only relationships allowed?
No. Sugar dating involves real and consensual in-person connections.


Privacy

Can I link my social networks?
No. To protect your security, it is not allowed to add links to external networks.

Is my data protected?
Yes, we comply with data protection regulations and will never share your information with third parties without consent.

What happens if I delete my account?
From Configuration → Delete Profile you can delete your account permanently.


Additional LGBT+ Questions

How does the platform protect trans and non-binary people?
We allow to register identity and orientation in an open way.
In addition, we actively moderate to avoid transphobic or disrespectful behavior.

Are there community events or forums?
Yes. We periodically launch articles and forums in the blog to discuss safe dating, diversity and experiences within LGTB+ sugar dating.

Can I choose pronouns in my profile?
Yes, we recommend adding them to make the interaction respectful and authentic.

SIGN INTO YOUR ACCOUNT CREATE NEW ACCOUNT

Your privacy is important to us and we will never rent or sell your information.

 
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