{"id":6199,"date":"2025-08-21T08:03:36","date_gmt":"2025-08-21T07:03:36","guid":{"rendered":"https:\/\/sugardaddyplanet.com\/?page_id=6199"},"modified":"2025-08-23T06:00:52","modified_gmt":"2025-08-23T05:00:52","slug":"active-response","status":"publish","type":"page","link":"https:\/\/sugardaddygayclub.com\/he\/active-response\/","title":{"rendered":"\u05ea\u05d2\u05d5\u05d1\u05d4 \u05d0\u05e7\u05d8\u05d9\u05d1\u05d9\u05ea"},"content":{"rendered":"<p>At <strong>\u05db\u05d5\u05db\u05d1 \u05d4\u05e1\u05d5\u05db\u05e8<\/strong>, we prioritise safety, transparency, and agile attention to our community.<br>This policy explains how we receive, prioritise, and respond to requests, complaints, reports, and enquiries.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Official Contact Channels<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact Form<\/strong>: \/<a href=\"https:\/\/sugardaddygayclub.com\/he\/contact\/\">contact<\/a><\/li>\n\n\n\n<li><strong>General Support \/ Privacy<\/strong>: support@sugardaddyplanet.com<\/li>\n\n\n\n<li><strong>Abuse\/Impersonation Reports \u2026 and Collaboration with Judicial Authorities*<\/strong>: reports@sugardaddyplanet.com<\/li>\n\n\n\n<li><strong>Privacy<\/strong>: privacy@sugardaddyplanet.com<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Classification and Response Times (SLA)<\/h2>\n\n\n\n<p>We assign an initial priority to each case and work to meet these objectives:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Priority<\/th><th>Examples<\/th><th>Acknowledgement<\/th><th>First Actions<\/th><th>Estimated Resolution*<\/th><\/tr><\/thead><tbody><tr><td><strong>Urgent<\/strong><\/td><td>Risk to minors or physical integrity, credible threats, active impersonation, doxxing, distribution of illicit content<\/td><td>0\u20136 h<\/td><td>0\u201312 h<\/td><td>24\u201348 h<\/td><\/tr><tr><td><strong>High<\/strong><\/td><td>Fraud, severe harassment, extortion, undue charges, data leaks<\/td><td>24 h<\/td><td>24\u201348 h<\/td><td>3\u20135 days<\/td><\/tr><tr><td><strong>Medium<\/strong><\/td><td>Profile reports, misleading content, account failures<\/td><td>48 h<\/td><td>2\u20133 days<\/td><td>7 days<\/td><\/tr><tr><td><strong>Low<\/strong><\/td><td>Suggestions, general enquiries<\/td><td>72 h<\/td><td>3\u20135 days<\/td><td>14 days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>* Timeframes may vary depending on case complexity. If delays are anticipated, we will inform you of the new estimate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Case Management Process<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Receipt and acknowledgement<\/strong>: confirmation through the originating channel with case ID.<\/li>\n\n\n\n<li><strong>Analysis and prioritisation<\/strong>: validation of evidence (screenshots, profile IDs, links).<\/li>\n\n\n\n<li><strong>Measures (per policies and Terms)<\/strong>: warning, restriction of functions, suspension or account blocking, content removal, referral to authorities.<\/li>\n\n\n\n<li><strong>Follow-up<\/strong>: relevant updates maintained until closure.<\/li>\n\n\n\n<li><strong>Closure and feedback<\/strong>: we communicate the decision and, if applicable, security recommendations.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Moderation and Criteria<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We combine automated systems with human review.<\/li>\n\n\n\n<li>We do not tolerate harassment, impersonation, scams, unauthorised data sharing, or behaviours that put the community at risk.<\/li>\n\n\n\n<li>Decisions are based on our <a href=\"https:\/\/sugardaddygayclub.com\/he\/privacy-policy-page\/\">Site Policies<\/a> and <a href=\"https:\/\/sugardaddygayclub.com\/he\/terms-of-use\/\">Terms of Use<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Appeals<\/h2>\n\n\n\n<p>If you disagree with a measure, you may appeal within 20 days by writing to appeals@sugardaddyplanet.com with the case ID and additional information.<br>A separate team will review your request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Public Interaction and Transparency<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We publish notices in the <a href=\"https:\/\/sugardaddygayclub.com\/he\/help-center-and-faqs\/\">help centre <\/a>for incidents that affect many users.<\/li>\n\n\n\n<li>We prepare a regular <strong>transparency report<\/strong> with aggregated data on reports, response times, and actions (without personal data).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy and Personal Data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We process reported data solely to manage the case (legal basis: legitimate interest and\/or legal compliance).<\/li>\n\n\n\n<li>Rights of access, rectification, deletion, objection, and portability: write to <strong>privacy@sugardaddyplanet.com<\/strong>.<\/li>\n\n\n\n<li>Incident record retention period: <strong>2 years<\/strong>, unless a different legal obligation applies.<\/li>\n\n\n\n<li>More information in our <a href=\"https:\/\/sugardaddygayclub.com\/he\/privacy-policy-page\/\">Privacy and Cookies Policy<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Collaboration with Authorities<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We respond to valid legal requests and cases involving imminent risk.<\/li>\n\n\n\n<li>We will not respond to police requests without a court order.<\/li>\n\n\n\n<li>We request the relevant documentation and record each request for transparency.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Responsible Disclosure of Vulnerabilities<\/h2>\n\n\n\n<p>If you detect a security vulnerability:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not exploit or disclose it publicly.<\/li>\n\n\n\n<li>Write to us at <strong>support@sugardaddyplanet.com<\/strong> with steps to reproduce it.<\/li>\n\n\n\n<li>We will acknowledge within 72 h and provide a status within 7 days.<\/li>\n\n\n\n<li>We may offer public recognition where appropriate.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Policy Updates<\/h2>\n\n\n\n<p>Last review: <strong>20\/08\/2025<\/strong>.<br>We may update this policy to improve processes or comply with regulatory changes.<br>We will maintain a <strong>change history<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>At Sugar Daddy Planet, we prioritise safety, transparency, and agile attention to our community.This policy explains how we receive, prioritise, and respond to requests, complaints, reports, and enquiries. Official Contact Channels Classification and Response Times (SLA) We assign an initial priority to each case and work to meet these objectives: Priority Examples Acknowledgement First Actions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-6199","page","type-page","status-publish","hentry"],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","trp-custom-language-flag":"","rt_media_thumbnail":"","rt_media_activity_image":"","rt_media_single_image":"","rt_media_featured_image":"","post-thumbnail":"","blog_carousel":"","adverts-gallery":"","adverts-list":"","adverts-upload-thumbnail":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable":"<p>At Sugar Daddy Planet, we prioritise safety, transparency, and agile attention to our community.This policy explains how we receive, prioritise, and respond to requests, complaints, reports, and enquiries. Official Contact Channels Contact Form: \/contact General Support \/ Privacy: support@sugardaddyplanet.com Abuse\/Impersonation Reports \u2026 and Collaboration with Judicial Authorities*: reports@sugardaddyplanet.com Privacy: privacy@sugardaddyplanet.com Classification and Response Times (SLA) We assign an initial priority to each case and work to meet these objectives: PriorityExamplesAcknowledgementFirst ActionsEstimated Resolution*UrgentRisk to minors or physical integrity, credible threats, active impersonation, doxxing, distribution of illicit content0\u20136 h0\u201312 h24\u201348 hHighFraud, severe harassment, extortion, undue charges, data leaks24 h24\u201348 h3\u20135 daysMediumProfile reports,&hellip;<\/p>\n","category_list":"","author_info":{"name":"Admin","url":"https:\/\/sugardaddygayclub.com\/he\/author\/poweb\/"},"comments_num":"0 comments","featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","trp-custom-language-flag":"","rt_media_thumbnail":"","rt_media_activity_image":"","rt_media_single_image":"","rt_media_featured_image":"","post-thumbnail":"","blog_carousel":"","adverts-gallery":"","adverts-list":"","adverts-upload-thumbnail":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable_v2":"<p>At Sugar Daddy Planet, we prioritise safety, transparency, and agile attention to our community.This policy explains how we receive, prioritise, and respond to requests, complaints, reports, and enquiries. Official Contact Channels Contact Form: \/contact General Support \/ Privacy: support@sugardaddyplanet.com Abuse\/Impersonation Reports \u2026 and Collaboration with Judicial Authorities*: reports@sugardaddyplanet.com Privacy: privacy@sugardaddyplanet.com Classification and Response Times (SLA) We assign an initial priority to each case and work to meet these objectives: PriorityExamplesAcknowledgementFirst ActionsEstimated Resolution*UrgentRisk to minors or physical integrity, credible threats, active impersonation, doxxing, distribution of illicit content0\u20136 h0\u201312 h24\u201348 hHighFraud, severe harassment, extortion, undue charges, data leaks24 h24\u201348 h3\u20135 daysMediumProfile reports,&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Admin","url":"https:\/\/sugardaddygayclub.com\/he\/author\/poweb\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Active Response<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sugardaddygayclub.com\/he\/active-response\/\" \/>\n<meta property=\"og:locale\" content=\"he_IL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Active Response\" \/>\n<meta property=\"og:description\" content=\"At Sugar Daddy Planet, we prioritise safety, transparency, and agile attention to our community.This policy explains how we receive, prioritise, and respond to requests, complaints, reports, and enquiries. 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